YZZY Agency ("us", "we", or "our") values the privacy of our clients and their data. This Privacy Policy outlines how we collect, store, use, protect, and disclose information collected from our customers. We are dedicated to providing secure services and products to our customers while at the same time respecting their right to privacy and protecting any personal information they provide to us.
We only collect information that is necessary for us to provide our services and products. We do not ask for more than needed to offer our customers a safe and secure experience. The following sections below detail what type of information we may collect, why it’s collected, how it’s used, with whom it is shared, its security measures, disclosure policies, and your rights concerning its management.
Information We Collect
When you use YZZY Agency's services or products, we may collect personal information such as name, address, email address, phone number, etc., as well as other non-personal data such as IP addresses or device identifiers that are connected with your account. We also may use cookies and similar technologies on our website to track user sessions to enhance your experience and improve the quality of service we deliver.
Why Do We Collect Information?
We collect the above personal information for purposes such as creating accounts for our customers; processing payments; responding to customer inquiries; delivering content; monitoring website usage; providing advertising tailored to suit you; providing customer support; improving customer service; improving user experience; detecting fraud/malicious activities/unauthorized access etc.; ensuring compliance with applicable laws & regulations etc.
How Is Your Information Used?
We may use the personal information collected from you:
- To create an account when you sign up for a service/product from YZZY Agency
- To respond promptly & accurately when you contact us regarding any queries/concerns about our services/products
- To resolve complaints & disputes you have raised with us
- To send promotional messages about new services/products or special offers available through us
- For internal research & analytics purposes aimed at understanding customer behavior & developing new features & services which will be beneficial to all users
- To monitor how users interact with website pages & features
- To detect fraud/malicious activities/unauthorized access etc.
- To comply with applicable laws & regulations, including but not limited to taxation authorities' instructions, etc.
Who Do We Share Your Data With?
Your personal data will not be shared outside of YZZY Agency except under certain conditions outlined here:
- We may share your data with third-party service providers who perform various tasks for us, such as analytics providers who help us understand customer trends & buying behaviors so that we can make improvements in product offerings & website design, etc. These third parties have access strictly on a need-to-know basis & must follow strict guidelines regarding confidentiality when handling your data.
- In some cases, we may disclose your data if required by law or judicial process, e.g., in response to a court order or subpoena from an appropriate legal authority (such as law enforcement). In these cases where disclosure is required by law, there is no discretion involved & the data must be disclosed according to the instructions received.
Security Measures Taken To Protect Your Data
At YZZY Agency, security is paramount & we take all reasonable steps available under existing technology protocols at both technical (e.g., encryption) & organizational (e.g., staff training) levels to ensure proper protection of your data against any unauthorized access or unlawful processing thereof by third parties who do not have authorization by YZZY Agency itself. In addition, we regularly review these procedures to remain up-to-date with technological developments while still protecting your privacy rights at all times throughout this process.
Please note, however, that no method of transmission over the Internet nor method of electronic storage is 100% secure. Hence, although due caution has been taken, there is always a risk involved whenever sharing sensitive data online, even if encrypted via approved technologies. It remains important, therefore, for users themselves to take care when transmitting sensitive data online. For example, please pay attention when using public Wi-Fi networks since they are often vulnerable since many computers are connected, exposing potentially sensitive data stored on them. Equally important would be setting solid passwords on devices holding sensitive data. If you have any concerns, do not hesitate to contact us so we can answer related questions.
